i was on service pack 2. but i cannot get into windows anymore to find out. none of my ram will boot. even the 2 x 1gb sticks that came in the dell won't get past the loading windows screen without a BSOD. how do you reset the cmos on the xps 710? do you know where the jumpers are?
I read the full stop error, it said to run chkdsk. Though i had earlier. it did not find any errors, but this could have been a different bsod as i was getting before because i could not read it. So I put in all the new ram I bought, started the pc with Vista dvd, ran Chkdsk, Ran Memtest, Rebuilt the vista startup (from the dvd) and BAM everything works like a dream now.
Davet50
14.4K Posts
0
August 15th, 2008 14:00
Is your version of Vista on SP1? If not you need to get it updated. There is a issue with more than 2 gigs in vista prior to SP1.
There were two updates that were out for the over 2 gig issue which have been rolled into SP1.
Also if you are upto date with the Bios versions you can run 800mhz ram in a 710
Lafours
4 Posts
0
August 15th, 2008 14:00
Lafours
4 Posts
0
August 15th, 2008 16:00
re-installed just the original ram that came with the computer, reset the cmos, and the blue screen came up again with Stop 0x00000024 error....
maybe i'll try some all new ram tonight, and a reformat of the hard drive.
cd60
289 Posts
0
August 16th, 2008 00:00
To get your computer to stop at the blue screen so you can read the entire thing follow the steps below:
Go to start menu and right click on the computer tab
Click on the properties tab at the bottom
click on the Advanced Systems Settings at the left top of the page and make sure it opens to the Advanced Tab
Go down to the Startup Recovery tab and click on settings
Under the System Failure Tab Uncheck the Automatically Restart Box
These steps should leave the blue page on your screen so you can read the whole error message
Good Luck hope that helps!
Lafours
4 Posts
0
August 16th, 2008 10:00
I read the full stop error, it said to run chkdsk. Though i had earlier. it did not find any errors, but this could have been a different bsod as i was getting before because i could not read it. So I put in all the new ram I bought, started the pc with Vista dvd, ran Chkdsk, Ran Memtest, Rebuilt the vista startup (from the dvd) and BAM everything works like a dream now.
Thanks to all who replied!