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August 15th, 2008 12:00

Ram Problems

















14.4K Posts

August 15th, 2008 14:00

Is your version of Vista on SP1? If not you need to get it updated. There is a issue with more than 2 gigs in vista prior to SP1.

There were two updates that were out for the over 2 gig issue which have been rolled into SP1.

 

Also if you are upto date with the Bios versions you can run 800mhz ram in a 710

Message Edited by Davet50 on 08-15-2008 11:17 AM

4 Posts

August 15th, 2008 14:00

i was on service pack 2. but i cannot get into windows anymore to find out. none of my ram will boot. even the 2 x 1gb sticks that came in the dell won't get past the loading windows screen without a BSOD. how do you reset the cmos on the xps 710? do you know where the jumpers are?
Message Edited by Lafours on 08-15-2008 10:38 AM

4 Posts

August 15th, 2008 16:00

re-installed just the original ram that came with the computer, reset the cmos, and the blue screen came up again with Stop 0x00000024 error....

 

maybe i'll try some all new ram tonight, and a reformat of the hard drive.

289 Posts

August 16th, 2008 00:00

To get your computer to stop at the blue screen so you can read the entire thing follow the steps below:

 

Go to start menu and right click on the computer tab

Click on the properties tab at the bottom

click on the Advanced Systems Settings at the left top of the page and make sure it opens to the Advanced Tab

Go down to the Startup Recovery tab and click on settings

Under the System Failure Tab Uncheck the Automatically Restart Box

 

These steps should leave the blue page on your screen so you can read the whole error message

 

Good Luck hope that helps!

4 Posts

August 16th, 2008 10:00

I read the full stop error, it said to run chkdsk. Though i had earlier. it did not find any errors, but this could have been a different bsod as i was getting before because i could not read it. So I put in all the new ram I bought, started the pc with Vista dvd, ran Chkdsk, Ran Memtest, Rebuilt the vista startup (from the dvd) and BAM everything works like a dream now.

 

Thanks to all who replied!

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